Mritunjoy Das

Director - Training and Quality

Mritunjoy Das is responsible for the Quality and Training Function in arvato India. His core strengths include Quality Management, Transitions, Project Management, Business Analysis and Client Retention Management.

Mritunjoy has been associated with the business process outsourcing industry since the year 2000 and has been with arvato since 2005. He is a certified Master Black Belt and has worked on multiple assignments in transitions, setting up quality processes, driving six sigma, COPC and ISO across departments, identifying new projects and mentoring green and black belt projects to successful completion, handling complex voice and email processes for travel and technical support verticals. Mritunjoy has setup quality processes for various arvato centers across the globe. His other assignments have been IBM Daksh and ebookers.

Mritunjoy is a Management graduate from Jiwaji University, Gwalior (India) and a postgraduate in Business Management from EMPI Business School, New Delhi (India).